CrossWay Counseling Center in Daphne, AL

CrossWay Counseling Center
in Daphne, AL

Who We Are

Our Counseling Practice

In 1990, CrossWay Counseling Center was founded by Michael Gates in Daphne, AL. CrossWay is a for profit private practice counseling center. Professionally trained counselors apply their knowledge of Psychology and Christian principles to serve individuals, couples, and families. Counselors at our office provide outpatient counseling services to individuals of all ages and are trained to deal with a wide range of issues. We are dedicated to meeting people at their point of need. We have several licensed counselors on site who assist clients using different types of therapeutic techniques. We do not have a psychiatrist on site, but we do consult with local area psychiatrists and general physicians to meet the needs of our clients as part of their treatment plan and recovery when needed. Most insurances are accepted and we have a therapist on site for those needing a reduced fee (For more information about fees, please contact our office). All counseling sessions are by appointment only.

Mrs. Kandy Berg: Office Manager

Location & Hours

We are located across the street from the Daphne, Alabama Walmart on Hwy 98.

Our address is 27625 US Hwy 98, Building A, Daphne, AL 36526.

Our Front Office Hours:

Monday-Thursday: 8:00am-5:00pm

Fridays: 8:00am-12:00pm

(Closed on Holidays)

*Phones will not be answered during Lunch (usually between 12pm-1pm). Please leave a message on our Office Manager's (Kandy Berg) voicemail and we will call you back at our earliest convenience.

*Appointment times and days are variable and dependent upon the individual therapist. Some therapists have after hour appointments. Please call our office to inquire about appointment availability.

*Most insurances are accepted depending on the therapist.

Therapists

Greg Williams, Ph.D., LMFT, LPC

I am a Licensed Marriage & Family Therapist and a Licensed Professional Counselor who specializes in marriage and family relationships. I am a National Board Certified Supervisor for Licensed Professional Counselors and a Clinical member of the American Association of Marriage and Family Therapists.

I earned my Doctoral degree in Psychology and Counseling at New Orleans Baptist Theological Seminary. I have both a Master's and Bachelor's degree in Theology. I have more than 20 years experience as a therapist.

I enjoy seeing adolescents and adults. My clinical interests include Marital issues, Family issues, Depression, Anxiety, and Grief.

Sara W. Garrett, MA, LMFT

Greg Williams, Ph.D., LMFT, LPC

I am a Licensed Marriage & Family Therapist who has been at Crossway since 2008. Prior to Crossway, I worked as a counselor in a college setting and a church setting.

I am a clinical member of the American Association of Marriage & Family Therapists and a Certified Prepare-Enrich Marriage & Premarital Facilitator. (Prepare-Enrich is the leading relationship inventory and skill-building program used nationally and internationally. For more info visit: www.prepare-enrich.com )

I am also trained in EMDR (Eye Movement Desensitization Reprocessing) and the Flash Technique. For more info on these two therapeutic techniques, visit: www.emdria.org and https://flashtechnique.com/wp/

My education includes a Bachelor of Science Degree in Communication Disorders from Auburn University and a Master of Arts Degree in Marriage & Family Counseling from the University of Mobile.

I enjoy working with individuals, couples, and families. My clinical interests include (but not limited to) Premarital relationships, Couple/Marital relationships, Family systems, Divorce care, Blended families, Individual therapy, Stress and Anxiety, Depression, Self Harm, ADD/ADHD, Evaluation and Testing for ADHD, Cognitive Behavioral Therapy, Life transitions, Career counseling, Relationships between parents and their adolescent/ young adult, and Adolescent issues.

I love seeing my clients heal and become their best self! My husband and I have 3 children and enjoy living on the Eastern Shore near the beach and bay!

Cynthia Wulff, MA, LMFT

Elizabethann Moore, Ph.D.

***I do NOT accept insurance, but take a reduced fee. Please call our office to inquire about this reduced fee.

I am also only counseling via TELEHEALTH at this time.***

I am a Licensed Marriage and Family Therapist. I am an Associate member of the American Association of Marriage and Family Therapists.

My education includes: M.A. in Marriage and Family Counseling from the University of Mobile; M.S. in Human Resources Administration (Health Care Emphasis) from the University of Scranton; M.A. in Speech Pathology from the University of Florida; and a B.S. in Speech Pathology from Florida State University.

God's unfailing and unchanging Word is the foundation of my approach to counseling. My education and training in family systems provide a strong orientation to facilitate change. Through my challenges as a wife, mother, single parent, step-mother in a blended family, mother-in-law, and grandmother, God has taught me empathy and given me insight. He truly wastes nothing! (Romans 8:28). I enjoy working with individuals, couples, and families, including senior adults.

After enjoying a rewarding career as a Speech Pathologist, followed by a maturing season of "retirement," God drew me into a second career in Marriage and Family Therapy. It has been an amazing journey!

Elizabethann Moore, Ph.D.

***I AM CURRENTLY NOT ACCEPTING NEW CLIENTS & only counseling part-time via telehealth***

I have been in private practice over 25 years . My clients have the privilege of talking about faith related issues, if they so choose, in a setting that validates the significance of their faith to the rest of their lives. I believe that each individual needs to be understood as much as possible through their own frame of reference, whether Christian or not. I work with children, adolescents and adults . I lend myself to my practice authentically, passionately, and with a belief that the human spirit is resilient and bountiful.

I am a Licensed Psychologist specializing in interpersonal issues, couples, and parenting work, as well as a range of difficulties including the following:
Anger Management, Anxiety or Fears, Behavioral issues, Coping Skills, Depression, Divorce, Domestic issues, Dual Diagnosis, Eating Disorders, Emotional Disturbance, Family Conflict, Life Coaching, Loss or Grief, Marital issues, Obsessive-Compulsive disorder (OCD), Peer Relationships, Personality disorders, Relationship Issues, Self Esteem, and Self-Harming.

My education includes both Masters and Doctorate Degrees in Clinical Psychology from Western Seminary in Portland, OR. I also hold a M.A, in Christian Education with a major in Marriage and Family from Biola University's Talbot Seminary in La Mirada, CA. I completed a year clinical psychology internship in Sacramento, CA as well as a clinical residency in Akron, OH. I also completed an honorary postdoctoral neuropsychology fellowship at Radcliffe Infirmary in Oxford, England.

Therapists continued...

Malia Bishop, MA, LMFT

Heidi Collier,MSW,LICSW

I am a Licensed Marriage & Family Therapist who has over 8 years of experience in pediatric mental health, including school-based mental health, community mental health, and outpatient services.

I graduated with my Bachelor degree in Social Science from Troy University and my Master degree in Marriage and Family Therapy from the University of Mobile. I am a member of the Association for Play Therapy, the American Association for Marriage & Family Therapists, and certified Second Edition/ ADOS-2.

I utilize a variety of therapeutic techniques, including Cognitive-Behavioral Psychotherapy, Systemic & Structural Family Therapy, and Play Therapy. While I enjoy working with a variety of pediatric mental health issues, my clinical specialties include systemic & structural family issues due to mental illness, stress and discord related to spirituality, and anxiety related issues.

I have a passion for helping children, youth, young adults and families reach their life goals.

Heidi Collier,MSW,LICSW

I am a Licensed Independent Clinical Social Worker. I have over 5 years of experience in pediatric mental health, including private practice, foster & adoption services, community mental health, & outpatient services.

I graduated with my Bachelor's degree in Child Psychology from Troy University & my Master's degree in Clinical Social Work from Florida State University. I earned my LMSW (Licensed Master Social Worker) & LICSW (Licensed Independent Clinical Social Worker) for the state of Alabama & have been working in the Baldwin County area for the past 4 years.

I utilize a variety of therapeutic techniques, including Cognitive-Behavioral Psychotherapy, Trauma-Focused Cognitive Behavioral Psychotherapy, Systemic & Structural Family Therapy, Emotional Support Animals, & Play Therapy. While I enjoy working with a variety of Pediatric mental health issues, my clinical focuses are trauma in the family system, parenting skills, relationship issues, anxiety and depressive disorders, & behavioral issues.

I am passionate about meeting my clients where they are, establishing goals together, & working in a therapeutic relationship to manage & treat an array of mental health disorders.

When I'm not working, you can find me traveling, spending time with friends & family, at the beach, cuddling my guinea pigs, reading, or completing an art project.

Mark Butts, MA, LMFT

Mark Underwood, MA,LMFT

I am a Licensed Marriage & Family Therapist. I have been practicing since 2012. I received my Master of Arts from Amridge University. I earned a Bachelors of Science degree from Faulkner University. I have additional certifications and an extensive list of presentations ranging from "Personalities in the Workplace" to "Bullying: Helping, Healing, and Handling Yourself." My specialties include children, adolescents, and families/couples. I use a combination of therapeutic interventions to best serve each individual: Solution Focused; Cognitive Behavioral; Mindfulness; Dialectal Behavioral; Family Therapy; Play Therapy; & Psycho-Education. My approach to therapy: I believe the client is the expert in their life. My role is to be at their side and support them in the journey to reach their goals. As a trained, empathic listener I have the ability to connect, understand their life story and their desired end results and the help they achieve them. Taking the first step to begin therapy is an important and difficult decision to make. I applaud your decision and look forward to providing the assistance and guidance you need to become the best you.

Mark Underwood, MA,LMFT

I am a Licensed Marriage & Family Therapist. I have a Bachelors Degree in Biblical Studies from the Institute for Christian Studies at the University of Texas. I completed a Masters Degree in Pastoral and Family Counseling from Christian Theological Seminary in Indianapolis, IN. After graduating in 1993, I served in a private counseling practice as well as serving as a Program Director for the Department of Elder Affairs in Florida and served as a Practicum Supervisor for Capella University's Marriage and Family Masters Degree Program. I was also a multiple store Franchisee for Domino's Pizza in Indiana before returning full-time to Psychotherapy in 2007.

Since then, I have been licensed as a Marriage and Family Therapist in Indiana, Texas and in Alabama. I am trained specifically under a Psychologist to specialize as a Cognitive Behavioral and Schema Therapist specializing in the treatment of Clinical Depression and Anxiety related disorders.

I am married with two children.

Forms

*All clients are required to complete these forms before scheduling an initial appointment.

You may click on these individual forms below, print them, and fill them out. You can also fill them out at our office.

Ways to return these forms to our office: You can drop them off at our office (the best way), mail them (27625 US Hwy 98. Bldg A. Daphne, AL 36526), or fax them (251-626-6122).

Once we have received these forms, we will call you to set up your initial appointment. If you have any questions, please feel free to call our office at 251-626-7959.

Good Faith Estimate

The "No Surprises Act" of 2022

Under the No Surprises Act (H.R. 133 - effective January 1, 2022), health care providers need to give clients or patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.

This Good Faith Estimate (GFE) shows the costs of items and services you can reasonably expect for your health care needs.
You have the right to receive a GFE for the total expected cost of any non-emergency items or services.
The GFE does not include any unknown or unexpected costs that may arise during treatment. You may experience additional charges if complications or exceptional circumstances occur.
If you receive a bill at least $400 more than your GFE, you may dispute or appeal the bill.
- You may contact the health care provider or facility listed to let them know the billed charges are higher than the GFE. You may ask them to update the bill to match the GFE, negotiate the bill, or ask if financial assistance is available.
- You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about four months) of the date on the original bill.
- There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this GFE. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.
Make sure your health care provider gives you a GFE within the following timeframes:
- If the service is scheduled at least three business days before the appointment date, no later than one business day after the date of scheduling;
- If the service is scheduled at least ten business days before the appointment date, no later than three business days after the date of schedule; or
- If the uninsured or self-pay client requests a GFE (without scheduling the service), no later than three business days after the date of the request. Healthcare providers must supply a new GFE within the specified timeframes if the patient reschedules the requested item or service.

Note: A Good Faith Estimate is for your awareness only and does not require immediate financial commitment or payment.

To learn more, go to www.cms.gov/nosurprises or call 800-985-3059. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 800-985-3059.

Make sure you save a copy of your Good Faith Estimate.

If you have questions or concerns, please reach out.

*Disclaimer: This legislation is still being interpreted involving mental health professionals and the above statement is in effort to provide what is currently believed to be important and required to share with both prospective and current clients that are not using insurance. This page may be updated as more information evolves involving this new statute.